1The first step to move to Recon Hosting is to make sure you do not cancel with your old hosting provider, and do not tell them you will be canceling. It’s best to not contact them about cancellation until your site has migrated to us as that would mean zero downtime if they found out and closed your account.
2At this point you should have hosting accounts with two hosting providers, one with us and one with your previous hoster. You will now upload your entire site from the old host to our server through FTP, be sure to also restore mysql databases through cpanel or phpmyadmin. If you choose to make us as your new host we will transfer your entire site over free of charge!
3After you have all your files on both hosting accounts you will change your domain names dns.
Double check with your domain registrar that the domain is pointed at Recon Hosting’s nameservers sent to you in our welcome email.
Example:
ns##.reconhosting.com
ns##.reconhosting.com
4Once your dns changes have been made you will need to wait 12 to 48 before your site resolve to Recon Hosting and to leave your old host. During this two day period your dns is resolving world wide, and your site will be bouncing from the old host to the new host depending on the user’s location etc. Once the two days is up your site will only be loading off Recon Hosting 100%.
5After 48 Hours have passed, your domain should now be 100% directed at Recon Hosting. If it has you will now contact your host you were moving from and cancel your account with them.
If you have any questions related to this process, please contact our Support department and we’ll be more than glad to answer your questions.
If you have any questions please email support@reconHosting.com and a ticket will be created for you. We’ll be happy to assist you or answer any of your questions.